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Apprenticeship Civil Service Administrator Jobs

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Helping you start a career as a civil service administrator

Civil Service administrative officers play a crucial role in their respective government departments and agencies. They perform administrative duties ranging from research to more public-facing roles. They often get the chance to deal directly with the people whose lives they are affecting.

The specifics of a role are dependent on the department. These departments include the Home Office, the Crown Prosecution Service and the Ministry of Justice, among others.

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FAQs

FAQs

What does a Civil Service Administrator do?

Handling questions and enquiries from the public, either over the phone, in person, or over email
Researching relevant information for the sector within which you work
Filing, photocopying, emails and other typical administrative duties
Updating records, both digital and physical
Processing benefit payments
Dealing with complaints

Which skills are needed to be a Civil Service Administrator?

IT skills
Good organisational skills
Timekeeping
Communication skills
Teamwork
Attention to detail

What hours do Civil Service Administrators typically work?

Typically 36 hours a week, Monday to Friday.

What environment do Civil Service Administrators work in?

Civil Service Administrators typically work in an open office with other administrators. Sometimes, these offices are open to the public.

How much do Civil Service Administrators earn?

You can expect a £15,000-£18,000 starter salary per annum as an administrative assistant. If you progress and become an administrative officer your salary may increase to up to £24,500 per annum.

What qualifications are needed to be a Civil Service Administrator?

Two good GCSEs are expected of those wanting to become an administrative assistant while administrative officers would need five GCSEs at grades A*-C.