RioMed is a leading clinical international software company based in Southampton. Our core business function is developing and delivering clinical applications. We provide customised solutions to meet the specific requirements of healthcare professionals. Our mission is to improve healthcare at the point of delivery, through patient participation and real time data capture. RioMed has been delivering clinical solutions nationally and internationally since 1997 into private and NHS hospital systems; in a variety of communicable and non-communicable disease areas. RioMed's customer Service Team and IT Team span three continents, all our Customer Service staff are required to work with each other across 3 time zones and also interact with our project management team to manage the day-to-day queries and user testing process, providing oversight both internally and on behalf of our customers.