We don't believe in just 'good customer service' …….we believe in trying to be excellent! We want to create a memorable experience by establishing your needs first and avoiding assumptions and have genuine empathy while managing your expectations. We pride ourselves on discussing alternatives to ensure your requirements are well met, whether it's expert engraving services across Milton Keynes, or taking advantage of our dedicated key-cutting services in Stony Stratford. It's important to us to develop good customer relationships and build trust so you will feel comfortable to return to us again and again with your shoe repairs, cut keys and engraving challenges.